Privacy Policy

At Health Mate Pharma ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.healthmatepharma.in.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our website
• Apply for a career opportunity
• Reach out to us via email or WhatsApp

The personal information we collect may include your name, email address, phone number, and any message or documents you submit (such as a CV/resume).

We do not collect sensitive health or financial information through this website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process job applications and communicate with candidates
• To send administrative information, such as confirmations or updates
• To improve our website and understand how visitors interact with it
• To comply with applicable legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly if cookies are disabled.

4. Third-Party Links

Our website may contain links to third-party websites (such as WhatsApp or Google Maps). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

5. Data Security

We implement appropriate technical and organisational measures to protect the personal information we collect against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Job applications are typically retained for up to 12 months after the recruitment process concludes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: info@healthmatepharma.in
• Phone: +91 89612 04670
• Address: 188, Narayan Roy Road, Barisha, Kolkata – 700008, West Bengal, India